A safer way to pay — for both sides.
Escrow holds the buyer's money in a secure third-party account, releasing it to the seller only after the buyer confirms the goods arrived as agreed.
Trust, engineered into the transaction.
Enhanced security
Funds sit in a secure third-party account until the transaction's terms are met. Buyers pay only when goods arrive as agreed; sellers are paid the moment they fulfil.
Trust building
A neutral intermediary lowers fraud risk and builds confidence between unfamiliar parties — in online marketplaces and cross-border deals alike.
Dispute resolution
Built-in mediation resolves conflicts fairly and keeps them out of court. Funds are released on predefined terms or a mutually agreed outcome.
Without escrow vs with Waffo Escrow.
Without escrow
- Payment risk
The buyer pays up front and simply hopes the goods arrive.
- Fraud & trust
Strangers transact with no safety net — fraud risk runs high.
- Disputes
Conflicts escalate to chargebacks or costly legal action.
With Waffo Escrow
- Payment risk
Funds are held in escrow and released only when delivery is confirmed.
- Fraud & trust
A neutral intermediary lowers fraud and builds trust between parties.
- Disputes
Built-in mediation resolves disputes fairly, by the agreed terms.
Follow the money.
Step through a real escrow transaction. Choose what happens when the goods arrive — and watch where the funds go.
A new transaction
A buyer wants to purchase from a seller they've never met. Watch how escrow keeps both sides safe. Press Next to begin.
Press Next to walk through each step.
On the buyer's phone.
The same escrow transaction, seen from the buyer's side. Tap through the app.
Checkout
You're paying into Waffo Escrow — not the seller. Funds release only when you confirm delivery.
- 1Paid
- 2Held
- 3Shipped
- 4Delivered
The escrow flow, step by step.
Every message between the parties, over time.
- 1. Place order & pay
- 2. Hold funds
- 3. Notify to ship
- 4. Deliver goods
- 5. Confirm receipt
- 6. Release funds
- 7. Settle
- 8. Pay out
Escrow transactions at a glance.
How escrow payments appear in the Waffo merchant dashboard.
| Order ID | Type | Status | Settlement | Amount |
|---|---|---|---|---|
| ORD-10421 | Payment | Released | T+2 · Settled | $1,200 |
| ORD-10419 | Payment | Held | Pending | $560 |
| ORD-10417 | Payment | Disputed | — | $3,400 |
| ORD-10410 | Refund | Refunded | T+2 · Settled | $300 |
| ORD-10408 | Payment | Held | Pending | $890 |
| ORD-10402 | Payment | Released | T+3 · Settled | $2,150 |
From payment to payout.
How and when settled funds reach the merchant — on a cycle agreed up front.
- T
Transaction day
Buyers make payments. This is day T.
- T+1
Transaction report
Waffo generates the transaction report the next day.
- T+N
Settlement
Waffo settles funds to the merchant balance account and issues the settlement report. N is set by agreement.
- After T+N
Withdrawal
The merchant withdraws above the minimum amount; funds reach their bank in 1–3 business days.
Cycle = transaction period + settlement period.
Pick a transaction period to see how the cycle is built.
Settlement date: Holidays in pass-through regions are skipped.
Settle in the currency you choose.
Convert on settlement
The merchant creates orders in a processing currency (e.g. HKD) and is settled in another (e.g. USD). Waffo converts HKD → USD and settles in USD.
No conversion
The merchant creates orders and is settled in the same currency. No forex occurs from the merchant's perspective.
Forex and rates are provided by third-party banking and channel partners.
What the merchant actually receives.
Only successful PAYMENT and REFUND transactions are settled. Adjust the figures to see the net.
Settlement currency is set by agreement.
Pay how customers want. Settle where you operate.
